Hotel & Restaurante Pena - Arros

Nice, fantastic staff with smiling face. Exceptionally comfortable bed in the economy double room, plus a laptop-compatible safe, central heating, and a work desk. Amazing views of the mountains all around. Good pool, parking on-site...

The room is clean, modern, and has a TV and heating. the view is absolutely stunning! the decor is really unique and cool. the staff members are super nice and friendly. They provide really good services here. 🙂

The staff were extremely helpful, offered EXCELLENT services.

+ Location: near road and at the foot of nature and river). + Parking: Large and free of charge. + Staff: Personalized treatment and like at home. + Cleaning: Very well cared for. + SkyRoom: Room to keep extra luggage. + Meals: High quality food, great presentations and great chef. + SPA: No supplements and very complete with Sauna + Indoor swimming pool with hydromassage. + Game room: Billiards and table football. + Gym: Complete and well cared for. + FISHING: That they bet on us, the fishermen. + Rooms: Spectacular, comfortable, clean, well located. + Leisure activities: Rafting, Hiking, Fishing, Skiing, horse riding..etc. + Wifi: Excellent free signal. Without the nonsense of screensavers and time restrictions of the hoteluchos of the coast.

- Swimming pool: It is necessary to take care of the water quality. - Lunch: There is a lack of quality in the sausages and cheese, and there is also a lack of nuts.

This venue is situated in a beautiful location in the heart of Val d'Aran, making it a wonderful place to stay.

We liked very much the treatment received by the hotel managers, very friendly couple and willing to face the customer, as well as by the waiter of the restaurant, very nice and willing person with dedication to the customer. wonderful room, duplex suite with whirlpool bath and mountain views. Spectacular. We were in half board and dinner very correct, well prepared dishes of mountain cuisine. breakfast was also very good, with a lot of variety. Everything spectacular and we hope to repeat in short!

We missed some kind of manual for the use of the hot tub, which we could not get working the first night. To find some negative point, to have dinner with children and young people that generated a lot of noise disturbed a little bit the calm and relaxation of our weekend. As a point to improve, it would be good to include more plugs in the room, next to the bed.

The hotel is fine. Practical and functional. The rooms are comfortable. Cleanliness is good.

hotel is run by a nasty, unpleasant man who is usually at the front desk. I'm not sure but a four star hotel should have 24 hour uninterrupted attention at the front desk. I arrived in Barcelona I called to say that I was starting my road trip at 09:15 and that I was late. man told me that he would make the trip in three hours. I made it in five hours. I arrived I woke up this man and he treated me unpleasantly, getting angry for being late. I have to say that it is impossible to make this trip in three hours, at least complying with traffic regulations, speed limits, etc. few days later he got into the education instructions I gave my children to close their ski boots, claiming that they were not deformed and to leave them open. It doesn't matter who's right. man can't go where he's not wanted, on another occasion the light went out in the room and he said on the phone that it was because we were connecting things that we shouldn't be connecting. No doubt he's psychic since all we did was plug in the dryer??? I like to be treated well. It's part of choosing a good hotel: clean rooms. location, food, etc, It's a pity that this gentleman doesn't reconsider his attitude since the hotel is fine and rest of the staff is very friendly. Special mention to the lady who runs the cafeteria.

The staff provided excellent service, and they were great. the unit we stayed in had a good shower, heating, and a generous bath. the breakfast had a wide array of delicious food to satisfy everyone.

The location would have been satisfactory but this hotel should never be advertised as a 4 star with full facilities.

We arrived on a wet evening in November. No greeting - rather regarded as a nuisance! No food available . We were not informed of this and, had we been, we would not have used this hotel. We had travelled a long way and did not appreciate having to drive out in the evening. The room contained no toiletries apart from 1 very tiny bar of soap! As we state - a 4 star run on a " shoestring". Booking .com are not giving a fair description as to what is on offer.

The place was very clean, and confortable

You needed a car to move around, there were buses to the closest town, but they were not very frequent

The staff was absolutely kind. Unbelievable views of the surrounding hills. - Handy amenities like central heating, a work desk, and a flat-screen TV with satellite channels in the double room. - the food in the pool area was amazing and delicious.

Great setting, just off the main road. Good car parking facility, large bedrooms and en suite, very clean. Wifi is good. The staff are extremely helpful......except for the weighty guy.

Breakfast was was not Too good certain items were stale. And the weighty guy who served us was somewhat sullen.

Staff friendly Food good value Brilliant stopping point

Nothing

I just spent 3 days in a classic queen room with a nice shower and bottled water and truly enjoyed it. the location was lovely, near outstanding ski rental shops, the river, and mountains.

I recently stayed at Hotel & Restaurante Pena for a weekend getaway. The manager, Javier, was incredibly warm and welcoming, even wishing me a happy birthday and offering a discount for my next stay. The location was great, just off the main road, with convenient parking. The rooms were spacious, clean, and had beautiful views of the river and mountains. The staff was helpful and kind, making us feel like friends rather than guests. The amenities like the gym, sauna, pool, and games room added to the overall enjoyment of our stay.

Totally recommend this hotel.